Frequently Asked Questions

No. Even though we have every manufacturer under one roof (unlike the competition) D3 Tec prides itself on delivering unparalleled service and support. Don't just take our word for it; ask our satisfied customers.

By consolidating every manufacturer in one convenient place we've fostered an environment of competition between those manufacturers based on quality, features, functionality, price, and support, long before their products reach your doorstep. With our dedicated team standing by to assist you every step of the way, you're guaranteed to discover the ideal solution for your organization without the usual hassle.

You’ve come to the right place. Your D3 Tec Specialist will guide you through the selection process and oversee delivery and installation. After installation, your Specialist is tasked with your complete and total satisfaction. Whether it’s a billing question, operational concern, or new need, your dedicated Specialist will be by your side every step. 

Unlike typical sales approaches, our Specialists don't need to. We believe in asking all the right questions upfront, presenting the most viable solutions available, and equipping you with the necessary information to make a quality decision.

Of course. We offer full-service supply agreements to include all parts, labor, helpdesk, supplies, and onsite support. 

Absolutely. We offer the complete lineup for every manufacturer and have a specialized team exclusively dedicated to the needs of our production-level customers. 

If your issue can be resolved immediately by the helpdesk, it will. Our average onsite response time is 1.87 hours and we guarantee to be there within 4.

We most certainly do. 

We have these as well. Dependent on availability of course.